Wood Pellet Patio Heater Questions
Can I burn regular wood in my stove?
No. It is designed to burn wood pellets only.
Can I use it on a wood or Trex deck?
Yes. Set it on a grill mat or heater pad.
Can I use it on an enclosed patio?
Yes, as long as you have proper ventilation and keep 3 ft of clearance from combustibles above the top reflector. You can shorten the stove pipe for lower ceilings, but heat drops about 100 degrees for every foot you take out. The stove puts out very little smoke, but soot will build up above it over time.
How do I light it?
Pull the shutoff key from the hopper. Add 1 to 2 tablespoons of fire gel or charcoal lighter fluid over the pellets in the stove. Light it with a long match or BBQ lighter.
How do I turn it off?
Slide the shutoff key into the horizontal slot at the base of the hopper. Open the damper all the way. The fire goes out on its own once the fuel in the stove burns off.
How do I clean it?
Wipe the glass with a damp rag when the stove is cool. Scrape between the fire pot bars when they clog. Empty the ash pan every 4 to 5 burns, only when the stove is off and cool, and dump the ash somewhere safe away from anything that can burn.
How hot does it get?
About 90,000 BTU from the Revere, 85,000 from the Big Timber and 72,000 from the Lil Timber. Real output depends on your pellets. Use softwood pellets rated 8,000 BTU per pound or higher.
Do I have to put it together?
Some assembly is required. There's an assembly video on our YouTube channel, Wood Pellet Products.
How long does a bag of pellets last?
About 5 hours from a 40 lb bag of good pellets. A full hopper runs about 2.5 hours in the Revere, 2 hours in the Big Timber and 1.5 hours in the Lil Timber. Each hopper extension adds about 2 hours.
Can I use more than one hopper extension?
Yes. With more than one, add a weighted plate.
My heater isn't getting hot. What do I do?
It's almost always the fuel. Buy the highest BTU pellets you can find, at least 8,000 BTU per pound, ideally fir. Then keep up the maintenance: scrape the fire pot bars, empty the ash pan and keep the spark arrestor mesh clear so the stove can breathe.
How long does the fire pot last?
The standard fire pot bars last about 150 hours of burn time. The 300 series stainless fire pot lasts about twice as long. If you burn more than once a week, get the stainless one.
Still stuck? Call (877) 347-2848 or send us a message.